At Farham Aesthetic Clinic, your privacy is important to us. Whether you’re booking a treatment, asking a question, or simply browsing our website, we want you to feel confident knowing your personal information is safe with us.
This policy explains what kind of information we collect, why we collect it, and how we keep it protected. We’re committed to being transparent, respectful, and compliant with UK data protection laws (including the UK GDPR).
Who We Are
We are Farham Aesthetic Clinic, based in Chingford Mount, London, and led by Dr. Farham Dehghan. With over 15 years of experience in aesthetic medicine, we offer safe and professional treatments in a welcoming, judgement-free space.
Clinic address: 68 Old Church Rd, Chingford Mount, London E4 8BX
Phone: 07984949567
Email: shahsaltaneh@gmail.com
What We Collect
To give you the best service possible, we may collect:
- Your name, phone number, and email address (when you contact us or book a treatment)
- Information about your treatment preferences or medical history (only if needed for your care)
- Your consent for treatments and marketing, if you choose to opt in
- Payment information (securely handled—we don’t store your card details)
- Website usage details (e.g. how you use our site or book online)
Why We Collect It
We only collect the details we need to:
- Book and manage your appointments
- Provide safe and effective treatments tailored to you
- Stay in touch for follow-ups, reminders, or promotions (if you say yes)
- Run our clinic efficiently and meet any legal or medical obligations
We’ll always be honest about why we need your information, and we’ll never collect more than necessary.
How We Keep It Safe
Your information is stored securely and only accessed by trained staff who need it to support your care. We use trusted systems to manage appointments and records, and we keep everything protected with up-to-date security practices.
Medical records are kept for as long as required by UK healthcare guidelines—typically 7 to 10 years.
Do We Share Your Info?
Nope—we don’t sell or trade your information, ever. We may only share it with:
- A medical professional if a referral is needed (with your permission)
- Trusted service providers (like our booking system) who help us run our business
- Regulatory bodies if we’re legally required to do so
Everyone we work with follows strict confidentiality and privacy standards.
Your Rights
You’re always in control. Under UK law, you have the right to:
- See what information we hold about you
- Correct anything that’s wrong or outdated
- Ask us to delete your information (where appropriate)
- Withdraw your consent at any time
- Object to how we use your data
- File a complaint with the Information Commissioner’s Office (ICO)
Want to make a request? Just email us at support@sinanhairsalon.co.uk—we’re happy to help.
Marketing Preferences
We’ll only contact you with special offers, news, or skincare tips if you’ve said it’s okay. You can unsubscribe at any time by clicking the link in our emails or letting us know directly.
We promise not to spam you or pass your details on.
Cookies & Website Tracking
Like most websites, ours uses cookies to make things run smoothly and see how people are using our site. You can manage or block cookies in your browser settings if you’d prefer not to use them.
We May Update This Policy
From time to time, we may update this Privacy Policy to reflect changes in the law or how we run the clinic. The most recent version will always be available here on our website.
Any Questions?
We want you to feel safe and informed. If you have any questions about how we use your information, please reach out:
📧 shahsaltaneh@gmail.com
📞 07984949567
📍 Farham Aesthetic Clinic, 68 Old Church Rd, London E4 8BX